App: CatchLove - Chat
Effective date: 2026-9-6
CatchLove - Chat is operated by NovaCode Technology Limited. For privacy questions or requests, contact [email protected].
NovaCode Technology Limited
Rm 03 24/F HO KING COML CTR 2-16 FAYUEN ST Mongkok Hong Kong
This policy explains how we may process personal data when you download, register for, access, or use the CatchLove - Chat mobile application and services connected to it. The app supports discovering people through cards, mutual-interest connections, chat, and friendship conversations.
Depending on your use of the service, we may receive registration details, account identifiers, age-related information, preferences, and contact details that you provide. We may also process user-provided content such as profile text, photos, videos, messages, feedback, support requests, survey responses, and purchase records when applicable.
Technical and access information may include an IP address, device or advertising identifiers, operating system, application version, logs, crash data, timestamps, and approximate location inferred from an IP address. We collect or use optional permissions and related information only when a feature calls for them, such as location, camera or gallery access, payment information, or age review. If you use a third-party sign-in option such as Google or Apple, we may receive the information that provider makes available to us.
Depending on the context and applicable law, our legal bases may include performing a contract with you, pursuing legitimate interests such as security and service improvement, complying with legal obligations, and obtaining consent. Where processing relies on consent, you may withdraw it as allowed by law.
Our services may use cookies, software development kits, analytics tools, pixels, and operational logs where needed for functionality, measurement, security, or service improvement. The specific technologies and choices available to you can depend on your device, settings, and the features you use.
We may share personal data with infrastructure, hosting, analytics, moderation, communications, support, verification, security, and payment providers when they need it to perform services for us. We may also disclose information in connection with a merger, acquisition, financing, or other corporate transaction, or to authorities when legally required. We do not name a vendor here unless that vendor has been confirmed for this app.
Service providers and the operator may process information in countries other than the country where you live. Where required, we use appropriate contractual, technical, or organizational safeguards for international transfers.
We retain personal data for as long as reasonably necessary for the purposes described in this policy, including account operation, dispute handling, security, legal compliance, and backups. Retention periods vary by data type and the applicable legal requirements. We delete or anonymize data when it is no longer needed, subject to lawful exceptions.
We use administrative, technical, and organizational security safeguards designed to protect personal data. No method of transmission or storage can guarantee absolute security, so please use a strong account password and tell us promptly about suspected unauthorized access.
Subject to applicable law, you may request access to, correction of, deletion of, or restriction of your personal data. You may also have rights to data portability, to object to certain processing, and to withdraw consent. You may complain to a competent data protection regulator. To exercise rights, contact [email protected]; we may need to verify your request and apply lawful limitations.
We may update this policy when our practices, services, or legal obligations change. The effective date above identifies the current version. Where required, we will provide additional notice or request consent.
This policy applies to the "CatchLove - Chat" mobile application by NovaCode Technology Limited available on the Google Play Store.